Cancellation Policy for SPT – Shree Parshwa Traders
At SPT – Shree Parshwa Traders, we understand that plans can change, and you may need to cancel an order. We strive to provide a clear and fair cancellation policy to ensure a smooth shopping experience. Please carefully read and understand the following cancellation policy:
1. Order Cancellation Window:
- You may request the cancellation of your order only before the product is dispatched from our facility. Once the product has been dispatched, we cannot accept cancellations.
2. How to Request a Cancellation:
- To cancel an order, please contact our customer support team as soon as possible via one of the following methods:
- Email: email@example.com
- Phone: +91-7737966437
3. Cancellation Confirmation:
- After receiving your cancellation request, our customer support team will review your order status.
- If your order is eligible for cancellation (i.e., it has not been dispatched), we will confirm the cancellation and process any applicable refunds promptly.
4. Refunds for Cancelled Orders:
- If your cancellation request is approved, we will initiate a refund to the original payment method used for the purchase.
- The time it takes for the refund to reflect in your account may vary depending on your payment provider’s policies.
5. Cancellation Restrictions:
- Once a product has been dispatched, we cannot accommodate cancellations. In such cases, you may refer to our Returns and Replacements Policy for further assistance.
- We reserve the right to cancel an order in exceptional circumstances, such as product unavailability, pricing errors, or fraudulent activities. In such cases, we will notify you promptly and offer alternatives or a refund.
6. Changes to the Cancellation Policy:
- We may update this cancellation policy from time to time to ensure clarity and alignment with our business practices. Any changes will be communicated through our website.
We appreciate your understanding of our cancellation policy, which is designed to provide fairness to both our customers and our operations. If you have any questions or require further clarification, please do not hesitate to reach out to our customer support team at firstname.lastname@example.org or by calling +91-7737966437.
Thank you for choosing SPT – Shree Parshwa Traders for your grocery, gourmet, bakery, and namkeen needs. We value your business and aim to provide you with the best possible service.